Reliability comes first

How do you view the balance between process automation and the role of people in an engineering company? Aleksander Redlich, CEO, Fast Group: An engineering company deals to a large extent with non-standard issues that require an individual approach. In such an environment, it’s difficult to fully automate the processes of concept creation, design, or the detailed arrangements with the investor, because too much automation would lead to the loss of the unique character of the solutions and their specific business requirements. Our company designs and builds data centres and, for several years now, we have also been dynamically developing our co-generation division. These are areas in which the experience and knowledge of specialists are crucial. The human role here is fundamental. The complexity of the projects demands increasingly advanced competencies. This is why our employees must understand the entire process – comprehensively, rather than only within their narrow spe