Sleeping on the phone

Guests can use the TMRW Hotels app to reserve rooms up to 48 hours before their arrival, choose their room, check in and open the room door using Bluetooth and even open the main door to the hotel if it has been locked for the night. The room temperature can be set via the app remotely and guests can also use it to post a ‘do not disturb’ notice or order a taxi. Payment is made through the app with the bill sent to the email provided. Technical support is provided 24 hours a day via social media such as Facebook, Messenger, Whatsapp, and Skype. Additional help is also available via a hotline. If local laws require, passport details can be uploaded to the app with all personal data encrypted. Housekeeping staff are also informed via smartphone, which rooms need cleaning and when and guests arriving at the hotel are notified as soon as their room is ready.