Alliance Silesia Logistics Center in Czeladź was in the eyes of tenants the Best managed warehouse in 2014. Krzysztof Jaśkiewicz, the marketing and leasing director at Menard Doswell & Co., explains why the award came as a surprise, but a very pleasant one
What qualities should the manager of a warehouse facility possess in the current market conditions?
They should be fast. The work of a manager is mostly about solving problems reported by tenants as quickly as possible. All the rest is quite obvious for managers.
Is this really the whole secret of success?
Apart from that they should be emphatic and available. So they have to be on the spot. We have had our own manager in our facility for many years and we do not outsource such services. Our manager is in direct contact with tenants. They are local people who are present in the facility every day. Tenants can talk to them every day. So we think that only in such a way can a manager create added value for all their projects.
What gives you the most satisfaction in this work?
A facility manager has to be a person who likes people, so I think that this is where they derive the most satisfaction from. Close relations with tenan
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