After a year-long break, you have been chosen as the best shopping centre manager for the third time. How does it feel to be a natural born winner?
I’m proud that after a short break we’re back on the winning podium. This award is especially satisfying, as it is decided by the tenants. And they are rather ruthless judges; there is no more demanding jury for us than our tenants.
What’s the secret of your success?
There is just one secret. The team!!! No one can win an award like this on their own. Managing a shopping centre is all about team work, and the reward is the result of the work of many people. I have the honour of working with a team like that and this is my team’s award.
The world is changing and accelerating, new technology is emerging, and the market for shopping centres must face new challenges. How do you manage to stay at the top with all that going on?
Certainly, you have to follow all the changes occurring in the market, respond to th