The offshore wind that never dies down

With less than 20,000 jobs created last year, according to the latest preliminary data from the Polish Association of Business Service Leaders (ABSL), 2016 was for the Polish business services sector a period of rather moderate growth. In the few years prior to this, the sector had become used to annual growth of around 10–15 pct, with 2015 being the peak year, when some 35,000 jobs were created – up 25 pct y-o-y. Despite this, the outsourcing and offshoring business in Poland has no major reasons to complain. With 230,000 employees it continues to be one of the largest private sectors of the Polish economy, and even with its present growth dynamics it is likely to approach 300,000 employees by 2020 and overtake the automotive industry. The benefits to the Polish economy from BPO/SSC operations can hardly be overestimated. For a country where 20 years ago it was still difficult to find a job in an international company anywhere outside Warsaw, the sudden inflow of foreign