Worth the wait

Julien Barbotin-Larrieu, president, H.E.S.A.: Only the guests will decide if it is the best in Poland. One future rival will be the Four Seasons, in a new building behind the Marriott, when it opens in around 3–4 years. A few small luxury brands will also appear. But it’s difficult, actually, to regard them all as true competitors. The Prudential could be our competition, but I’ve actually got no idea when it will be opening. It’s owned by the Likus family, who also have a nice hotel in Kraków – so let’s see what they can do in Warsaw. Nobody has seen any visualisations yet, but I think it’s going to be one of our main rivals. The only thing they will have that might be superior to ours is the view. But for now, the competition is the Bristol and the Sofitel Victoria. We have recruited more staff, adding a butler service. The Bristol itself is hiring a butler right now, as it wants to be on the same level as us. Who chose who – did Raf