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Eurobuild Awards
Monika Magner, CBRE
we took A look into the most important aspects of the work of a shopping centre manager with Monica Magner, the director of Galeria Sfera in Bielsko-Biała, who was voted Manager of the Year by tenants at the Eurobuild Awards 2018
You’ve been chosen by your tenants as the best shopping centre manager of 2018. What do you put your success down to?
The key to success is to listen carefully to the needs of tenants, who now expect managers of retail facilities to provide them with the best systems and an immediate response. Another important factor is understanding that the tenant invests not only their financial resources into our centre but also their time and commitment – they expect a guarantee of a sufficiently quick return on their investment.
How do you feel about receiving this honour from your tenants?
I’m very pleased that my seventeen years of work in the shopping centre sector has earned us such trust from our clients. I can only suppose that this results from my personal commitment and my approach to cooperating with them.
What brings you the most satisfaction from your work?
I’m satisfied when all parties’ interests are reconciled: the tenants’, the landlord&rsq
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