Quality that pays off for years

Tomasz Cudowski, ‘Eurobuild CEE’: Which clients require the most attention from a development director – new tenants or current ones who want to grow? Bartosz Michalski, development director, Segro: What makes me particularly happy is the fact that our buildings attract new customers and provide development opportunities for their current tenants – and this wouldn’t be possible without ensuring our partners excellent technical conditions and adhering strictly to quality control standards. We are not a typical developer that sells buildings after renting them – we have to look after filling up and maintaining our tenant portfolio, so our focus is on building a long-term relationship from the first contact with the client. Practice proves that clients appreciate this – they can contact the same owner of the building and the same managers for years, which significantly streamlines their operations. It’s also worth pointing out that providin