Monika Dębska-Pastakia, chairman of the board and partner at Knight Frank: We were inspired by the dynamic market changes currently influencing property management services. On the one hand, tenants and property owners have growing requirements, while on the other we have changing legislation locally as well as internationally with new regulations resulting from EU directives. We also have to embrace the specialist knowledge relating to buildings’ “green certificates”. In essence, there are more formal and legal aspects, notwithstanding operational management, that need to be closely monitored and implemented. Hence the new set-up of two organisational units in our property management department: operational property management and property management compliance.
What added value will the newly created compliance department provide for property owners?
Magdalena Oksańska, head of compliance at Knight Frank: First of all, they can rest assured that compliance profe