When corporations forbid their employees, even executives, from using the services of five-star hotels, it is generally for the peace of mind of the company’s accountants. However, what sometimes happens is that a five-star hotel can change the number of stars it has to four to put such bookkeepers’ minds at rest. And it can then issue invoices for the same amount as beforeEmil GóreckiThe Kraków Sympozjum hotel was the first to peel off one of its stars. It received the official documentation for this from the Małopolska provincial marshal in May, but has been advertising as a four-star hotel since the beginning of the year. “We were receiving a lot of signals from our guests saying that they could not stay or organise a conference in our hotel because their internal procedures do not allow them to use five-star hotels. So we have lifted this barrier for them. Now we can see the effect, because business turnover has increased again,” explains Marek Tomczyk,