The soft sell

New technologies
The choice of the search filtering system and the product presentation method (the colour scheme, size, font and pattern) are crucial in the online store creation process. These features have to be put together in the right way. The important details include personalisation, customers’ opinions and automatically generated recommendations. So the right tools must be chosen before setting up an e-store. Roman Baluta, the president of e-commerce systems provider Orba, gives us some advice on the right technology to choose
Katarzyna Suska, ‘Eurobuild CEE’: How much does it cost to set up an online shop? Roman Baluta, president of the board at Orba: In the case of ‘tailor made’ projects with full design, prototyping and implementation, the minimum cost is PLN 150,000–200,000. However, there is no limit to this – an e-store can be refined endlessly, particularly when it comes to fashion. New collections are introduced, trends and colours change, you need to refresh the graphic layout quite often. You can integrate new delivery forms, new ‘click and collect’ processes, you can make an additional tablet version of the shop just for the staff or a B2B platform for brand distributors located abroad. You cannot treat an investment in an online shop as a single expense. It is the cost of creating the base that you work with. There is of course the possibility of starting with a smaller budget, using a ready layout provided by the Magento platform. Then you do not
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